Wombat brand products are designed and manufactured by KSI Holdings, Inc. (KSI) to the highest standards to deliver superior, quality performance. KSI warrants to the customer that Wombat products, with normal use from the date of purchase, will be free from defects in workmanship and materials for a period of one year.

Limitation of Liability

KSI's sole obligation under this warranty shall be to repair or replace the product or component thereof with a comparable product or component thereof.

To the full extent allowable by law, KSI excludes itself and its suppliers from any liability for incidental, consequential, or indirect damages of any kind, or for loss of revenue or profits, loss of business, loss of information or data, or other financial loss arising out of or in connection with the installation, maintenance, use, performance or failure of this product or the inability to use this product. This warranty is in lieu of all warranties, express or implied. KSI specifically disclaims all implied warranties of merchantability and fitness for use.

This warranty covers failure due to defects in material and/or workmanship only, provided the product is used in a normal, standard, and proper manner. This warranty does not cover replacement due to normal wear and tear or cosmetic damage, failure due to damage in shipment, or failure through accident, misuse, abuse, neglect, mishandling, vandalism, or act of nature.  Broken key switches are considered physical damage and are not covered under this warranty.

This warranty is voided by:

  1. Unauthorized alteration, modification, or disassembly of the product or any of its components,
  2. Use of product in a manner other than intended,
  3. Submersion into, or saturation with, any type of liquid,
  4. Failure to maintain the cleanliness of the product, including but not limited to failure to keep the product free from soda or water spillage, foreign objects, and sticky or creamy substances.

Warranty Product Return Procedure

Read our Customer Support page. Complete and submit our Product Return Form.

Questions about our return and repair policies? Contact us at rmasupport@wombatkeyboards.com.